FAQs

Please be sure to read our terms outlined in our booking terms & conditions before signing up for a trip.

When you fill out the contact form for a trip, you acknowledge that you have read and agreed to the terms outlined.

Below is a summary of some frequently asked questions. If anything is unclear, please don’t hesitate to reach out to us at info@theroamingrepublic.com.

Refunds

Is my initial deposit refundable?

We get it, life happens and plans can change! If you request a refund within 24 hours after your initial deposit payment was made, we will gladly refund you to your original payment method. After the 24 hour period has passed, your initial deposit is non-refundable. Under no circumstance is the deposit refundable after the initial 24 hour period.

What happens if I can no longer attend a trip I have already paid into?

Please refer to our refund policy.

Late Payments

I can’t make a trip payment on time, what happens now?

Payment due dates are outlined in your initial email and it is your responsibility to make these payments on time. 

We do understand that life happens so you have a grace period of two days after a payment due date to make your payment. 

First late payment - Grace period of 7 days after due date. A $25 late fee will be added to the balance owed after that.

Second late payment - Grace period of 2 days after due date. A $25 late fee will be added to the balance owed after that.

Late payments of 14 days or more - If a payment has not yet been received 14 days after the due date and no payment arrangements have been made with The Roaming Republic in writing, you will forfeit your spot on the trip in question. The Roaming Republic reserves the right to keep all monies paid as a cancellation/non-payment fee after 14 days of non-payment. 

Need a payment extension? Just get in touch with us before your payment due date! We are willing to work with you so that you can make it on your trip. All we ask is that you communicate!

Refunds will not be provided to travellers with trip payments late more than 14 days.

Trip Changes

A new trip was posted but I already paid into a different trip. Can I switch?

Once you pay into a trip, arrangements are being made for you on that specific trip. Unfortunately, trip payments are not transferable to other trips. You are welcome to book a second trip with us as many travellers have done!

What happens if a change to accommodation or itinerary is made after I book?

Changes to accommodations outlined in our pamphlets are not likely but may occur due to circumstances beyond our control. In the event of a change to accommodation, you will be notified immediately and be provided with information on the new accommodations which will always be of equal or greater quality. 

In the event of a change to accommodation or itinerary, you will be notified immediately and be provided with information on the new accommodations and itinerary which will always be of equal or greater quality. 

If we make a change to any trip (such as accommodations and/or itinerary items expressly listed in the pamphlet), we will inform the guest(s) booked on the trip in question as soon as reasonably possible.

If a Change is made more than 14 days prior to departure, the affected traveller may elect to:

(i) accept the  Change and proceed with the amended trip;

(ii) book another trip of equivalent or greater value, if available (you will be responsible for paying any difference in price between the changed trip and the trip booked in its place);

(iii) book another trip of a lower value, if available, and receive a refund of the difference in price.

What happens if a trip is cancelled due to extenuating circumstances out of The Roaming Republic’s control?

Please see our booking terms and conditions section “ITINERARY CHANGES AND CANCELLATIONS” and our COVID-19 Policy for details.

Travel Insurance